Éconofitness 24/7

I always enjoy coming to Éconofitness! The gym is clean, well-maintained, and has everything needed for a great workout – from a wide range of cardio machines to strength training equipment and free weights. The space is organized, which makes training comfortable and motivating. I especially want to mention Arushan, Anisha & Alysha at the reception - they are always so welcoming, polite, and professional. They greet everyone with a smile and create such a positive first impression every time I walk in. Their kindness and helpful attitude truly make the gym experience even better. With excellent equipment, a supportive atmosphere, and amazing staff, Éconofitness is the perfect place to stay consistent with fitness goals. Truly appreciate their effort and highly recommend this location!"

I visited the Côté-des-Neiges Plaza Éconofitness today with two friends who both have Platinum passes. I was a member before but had to cancel due to personal reasons. To my surprise, even with two Platinum members, I was not allowed to enter—not even as a one-time guest after months away. I understand staff must follow the rules, but as a customer, this policy feels very rigid. Most gyms, like Anytime Fitness, allow at least one guest visit every 6 months for members with higher-tier passes. It shows appreciation for loyal members and gives former members like me a chance to reconsider joining again. Éconofitness should really think about this—allowing a limited guest visit every six months for Platinum members wouldn’t hurt the business but would definitely improve customer satisfaction. Right now, the experience felt disappointing and unwelcoming, which is not what fitness and community should be about.

Une équipe en feu ! Super sociable gentil et vraiment souriant. Sincèrement je n'ai rien à dire de négatif. Pour le commentaire de King01 j'étais présent quand tu as été mal poli cette journée et que tu as bien précisé que tu allais mettre un commentaire sur eux. Malheureusement tu n'avais pas été respectueux et tu as insulté la commis

Le gym est grand et a presque toutes les Machines dont on peut avoir besoin. Ça fait pas longtemps que j’y vais mais le staff a l’air cool. Par contre, j’ai jamais vu un gym avec autant de clients faibles et sans respect: pas capable de ranger leurs poids ni de décharger leurs machines, les Dumbbells et les plates traînent partout au sol… j’en ai vu des gyms, j’avais jamais vu ça nul part avant!!

La salle de sport n'est plus sûre, hier un gars a essayé au hasard d'entrer dans la salle de sport et a demandé à tout le monde de le laisser entrer. Selon la règle, nous avons mentionné que nous ne pouvons pas le faire et il a commencé à abuser. Après 5 minutes, ce type était à l'esprit alors que quelqu'un a tapé sur sa carte pour lui. Nous cherchions la représentante de la salle de sport, mais elle n'était pas à proximité car elle était occupée à faire son propre entraînement dans la salle de sport, même si elle n'entendait pas la cloche sonner depuis la porte alors qu'elle utilisait ses AirPods pendant qu'elle s'entraînait. Je suggérerais à tous les utilisateurs de cette salle de sport d'être prudents lors de l'utilisation de cette salle de sport, car la direction ne s'intéresse pas du tout à votre sécurité.

If it wasn’t for its convenient location and friendly staff, i would definitely give this econo location a zero! The machines are consistently out of order, impeding on a proper workout. If there is that one common machine that FAIRLY (not fully) works i.e abductor, it’s a matter of time before wear and tear kicks in and it becomes of of service too or you have to wait in line before it’s available! It’s not the largest location but I could work with it and be content if the machines and equipment were fully functional! Customers pay an increased price for the services and are not getting their money’s worth and that is completely unfair…Please do better!!!!!

I’ve been paying for my membership, but I still don’t have proper access to the gym. This is really unacceptable. If I’m paying every month, I should be able to use the gym without any issues. Very disappointed with the management — not professional at all.